Purchasing Process and After-sale Services

Ginkgo provides satisfying after-sales services to customers.

Best Sale

Ginkgo is the manufacturer of hot stamping foils with metallization and coating profession.

Based in Taiwan since 1987, Ginkgo Film Coating Technology Corp. is a hot stamping and metalized foil and film supplier and manufacturer with more than 30 years of experence.

Our hot/cold stamping and metalized foil and film can be moisture-proof, have high electrical conductivity and thermal insulation. And we're able to customize suitable products using different base films (PET, OPP, PVC, non-woven fabric, and paper) and metallized materials (silver, copper, aluminum, tin, and zinc sulfide).

Ginkgo has been offering customers high-quality Hot Stamping Foil, Glitter Film, Holographic Film, Digital Foil, Exterior Foil, Hot Stamping Foil for Plastic Packaging since 1987, both with advanced technology and 30 years of experience, Ginkgo ensures each customer's demands are met.

Purchasing Process and After-sale Services

Ginkgo provides satisfying after-sales services to customers.
Ginkgo provides satisfying after-sales services to customers.

Before ordering hot stamping foil, please check if your product is standardized or customized. If standardized, we will send you samples for confirmation. Please provide a sample if it's customized, we will further send you a proof sample and confirm product specification with you. The following provides the notice of purchasing process and after-sale services.

Sample Making

1. Making a sample is free of charge.
2. Minimum Order Quantity:
In stock - no MOQ limitation.
Out of stock - has MOQ limitation, please contact sales representatives for further confirmation.
3. Manufacturing and Shipping: 15 working days; in-stock product shipping: 2 working days. (Shipping time is excluded in the above time frame.)

Payment Terms

Per agreement / quotation between two parties.

Shipping Options

Sent by express, via sea freight, or air freight.

After-sale Services

Ginkgo offers complete after-sale services as we aim to gain clients' trust.
♦ Professional team to deliver services based on profound knowledge.
♦ Solving your problems swiftly. With good reputation among all industries, we become our clients' most reliable partner.

1. Free Advisory Services: Termless after-sales advisory services to answer all your product related questions anytime.
(Please provide video, picture, model number, substrate, and product related information.)
2. Term of Warranty: It is suggested to use the product within 6 months. If any questions, please inform us within six months after delivery date.
3. Color Deviation: We use colorimeter (X-rite Ci6x spectrophotometer) for testing, ± 3.5% is acceptable and could not be the reason for requesting to return/exchange products.
4. Incorrect Specification: Please contact us if any mistakes attributable to us regarding product specification.

Purchasing process of Ginkgo's products.