Ginkgo Hot Stamping Foil Ordering & After-Sale Services
Ginkgo offers free sample making, flexible payment terms, and comprehensive after-sale services for hot stamping foils. Fast 15-day manufacturing with professional advisory support.
Purchasing Process and After-sale Services
Before ordering hot stamping foil, please check if your product is standardized or customized. If standardized, we will send you samples for confirmation. Please provide a sample if it's customized, we will further send you a proof sample and confirm product specification with you. The following provides the notice of purchasing process and after-sale services.
Sample Making
1. Making a sample is free of charge.
2. Minimum Order Quantity:
In stock - no MOQ limitation.
Out of stock - has MOQ limitation, please contact sales representatives for further confirmation.
3. Manufacturing and Shipping: 15 working days; in-stock product shipping: 2 working days. (Shipping time is excluded in the above time frame.)
Payment Terms
Per agreement / quotation between two parties.
Shipping Options
Sent by express, via sea freight, or air freight.
After-sale Services
Ginkgo offers complete after-sale services as we aim to gain clients' trust.
♦ Professional team to deliver services based on profound knowledge.
♦ Solving your problems swiftly. With good reputation among all industries, we become our clients' most reliable partner.
1. Free Advisory Services: Termless after-sales advisory services to answer all your product related questions anytime.
(Please provide video, picture, model number, substrate, and product related information.)
2. Term of Warranty: It is suggested to use the product within 6 months. If any questions, please inform us within six months after delivery date.
3. Color Deviation: We use colorimeter (X-rite Ci6x spectrophotometer) for testing, ± 3.5% is acceptable and could not be the reason for requesting to return/exchange products.
4. Incorrect Specification: Please contact us if any mistakes attributable to us regarding product specification.
Our Recommendation
Download How can you accelerate your product development cycle while minimizing risk and upfront investment?
Ginkgo eliminates procurement barriers with free sample making and no minimum order quantities for in-stock products, enabling you to test decorative foil solutions risk-free. Our 15-working-day manufacturing timeline and flexible payment terms allow you to scale production efficiently without capital constraints. Contact our sales team today to request your complimentary samples and discuss customized foil solutions tailored to your packaging specifications.
Beyond the initial purchase, Ginkgo's comprehensive after-sale services establish the company as a trusted long-term partner. Professional advisory services are available termlessly to answer product-related questions, with a 6-month warranty period and professional support for color deviation analysis using X-rite Ci6x spectrophotometer technology (±3.5% tolerance). The company's commitment to solving problems swiftly, combined with over 30 years of industry expertise and ISO 9001:2015 certification, ensures that clients receive reliable guidance throughout the product lifecycle, making Ginkgo the preferred choice for manufacturers seeking dependable foil solutions with exceptional customer support.
Accelerating Innovation with Controlled Quality
We specialize in vacuum metallization and precision coating, helping customers accelerate new effects, materials, and applications under controlled quality, so R&D results can be successfully implemented in real-world use.
Quality Built Through R&D
Quality is built into our R&D through formulation development, process setup, and critical inspections to ensure consistent appearance and performance.
Innovation You Can Apply
We evaluate feasibility and stability to help innovative effects and specifications move smoothly from samples into real applications.
Speed Through Collaboration
With clear communication and fast response, we shorten testing and decision cycles to accelerate projects with controlled risk.
