Purchasing Process and After-sale Services | Global supplier of holographic and glitter films | Ginkgo

Ginkgo provides satisfying after-sales services to customers. | Premium Hot Stamping Foils - Advanced Coating Technology

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Purchasing Process and After-sale Services | ISO certified film coating company in Taiwan | Ginkgo

Based in Taiwan since 1987, Ginkgo Film Coating Technology Corp. specializes in manufacturing hot stamping foils with advanced metallization and coating technologies. They offer a wide range of products including functional and decorative hot stamping foils, glitter foils, holographic foils, digital foils, and outdoor foils to various industries such as cosmetics, textiles, automotive, and packaging.

Ginkgo was founded in 1987 and has been dedicated in researching metallizing and coating related techniques all along. We have produced various functional foil, such as hot stamping foil for plastic packaging, hard coating film, holographic foil, glitter film, lamination film, and so forth. We provide high-quality functional foil for clients across all industries. With experience of over 30 years, we could offer the best products for you. From manufacturing to delivery, each product has been tested over 6 times averagely. Our products cover all aspects in life, such as hot stamping foil for plastic packaging, glitter film, hard coating film lamination film, holographic foil and so forth.

Ginkgo has been offering customers eco-friendly stamping solutions since 1987, both with advanced film coating techniques and 30 years of experience, Ginkgo ensures each customer's demands are met.

Purchasing Process and After-sale Services

Ginkgo provides satisfying after-sales services to customers.
Ginkgo provides satisfying after-sales services to customers.

Before ordering hot stamping foil, please check if your product is standardized or customized. If standardized, we will send you samples for confirmation. Please provide a sample if it's customized, we will further send you a proof sample and confirm product specification with you. The following provides the notice of purchasing process and after-sale services.

Sample Making

1. Making a sample is free of charge.
2. Minimum Order Quantity:
In stock - no MOQ limitation.
Out of stock - has MOQ limitation, please contact sales representatives for further confirmation.
3. Manufacturing and Shipping: 15 working days; in-stock product shipping: 2 working days. (Shipping time is excluded in the above time frame.)

Payment Terms

Per agreement / quotation between two parties.

Shipping Options

Sent by express, via sea freight, or air freight.

After-sale Services

Ginkgo offers complete after-sale services as we aim to gain clients' trust.
♦ Professional team to deliver services based on profound knowledge.
♦ Solving your problems swiftly. With good reputation among all industries, we become our clients' most reliable partner.

1. Free Advisory Services: Termless after-sales advisory services to answer all your product related questions anytime.
(Please provide video, picture, model number, substrate, and product related information.)
2. Term of Warranty: It is suggested to use the product within 6 months. If any questions, please inform us within six months after delivery date.
3. Color Deviation: We use colorimeter (X-rite Ci6x spectrophotometer) for testing, ± 3.5% is acceptable and could not be the reason for requesting to return/exchange products.
4. Incorrect Specification: Please contact us if any mistakes attributable to us regarding product specification.

Purchasing process of Ginkgo's products.